Shipping policy

Terms of Service

Welcome to our online store. By using our website or placing an order, you agree to the following terms and conditions.

1. Products & Availability

All plants and products are subject to availability. Product images are provided for reference, and natural variations in size, shape, color, and appearance may occur.

2. Product Confirmation

Before delivery, we may share the actual product with the customer for confirmation. Once the customer approves the product, the same approved product will be prepared for delivery.

3. Orders & Pricing

All prices displayed on our website are subject to change without prior notice. We reserve the right to correct pricing or product information errors.

4. Delivery

Delivery arrangements, charges, and estimated delivery times will be communicated to the customer before delivery. Delivery times may vary depending on location, traffic, weather, and other circumstances.

5. Returns & Refunds

Our return and refund policy applies to all eligible orders. If the delivered product is different from the product approved by the customer, the customer may request a return or refuse the delivery.

6. Customer Responsibility

Customers are responsible for providing accurate contact and delivery information and for being available to receive their order at the agreed delivery time.

7. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page.

8. Contact Us

If you have any questions about these Terms of Service, please contact us through the contact information provided on our website.